Privacy Policy
Last Update: November 7, 2023
ARTICLE 1 – PARTIES AND DEFINITIONS
Any information within the scope of Personal Data as determined below that makes your identity identified or identifiable will be processed by Andezia.com as Data Responsible in accordance with the provisions of the Protection of Personal Data Law No. 6698 (KVKK). ‘Processing of personal data’ refers to any operation which is performed upon personal data such as collection, recording, storage, preservation, alteration, adaptation, disclosure, transfer, retrieval, making available for collection, categorization or blocking its use by wholly or partly.
Law No. 6698 on the Protection of Personal Data was published in the Official Gazette dated 07.04.2016 and numbered 29677 and entered into force.
In the presence of personal data obtained lawfully by our company before the said law entered into force; these personal data will be processed and stored in accordance with the Clarification Text and the terms and conditions set out in the KVKK.
This Privacy Policy is established between Andezia.com (“Website”), and the users of the Andezia.com website (“Members”).
Seller: Refers to the legal entity that sells or offers goods or services subject to electronic commerce through the Website.
Buyer: Refers to the natural or legal person who purchases or acts for the purpose of purchasing goods or services subject to electronic commerce through the Website.
Service Provider: Refers to natural or legal persons engaged in electronic commerce activities.
Intermediary Service Provider: Refers to natural or legal persons who provide the electronic commerce environment for the conduct of economic and commercial activities belonging to others.
Privacy and Personal Data Protection Policy: Refers to the text that regulates the general privacy policy of the company regarding the use of cookies and personal data, including the purposes for which and how the personal data transmitted by the Members through the Website will be used by the company, and which can be accessed through the www.andezia.com platform.
Services: Refers to the practices put forward by the company to enable members to carry out the work and transactions defined in this Privacy Policy.
ARTICLE 2 – COLLECTION OF PERSONAL INFORMATION
Andezia.com collects personal information from its users during the registration process and while using the website. This information includes but is not limited to:
Name and surname
Email address
Contact information
Location and address information
Payment preferences
IP address
Usage data, including the pages visited, products viewed, and transactions made
This information is collected for the purpose of providing services, improving user experience, and ensuring the security of the platform.
ARTICLE 3 – USE OF PERSONAL INFORMATION
Andezia.com uses the personal information collected from users for the following purposes:
To create and manage user accounts
To process and fulfill orders
To communicate with users regarding their orders, inquiries, and requests
To provide customer support and resolve issues
To send promotional and marketing materials, if users have opted in
To improve the website’s functionality and user experience
To analyze user behavior and trends for business purposes
To comply with legal obligations
ARTICLE 4 – SHARING OF PERSONAL INFORMATION
Andezia.com may share personal information with third-party service providers, including but not limited to:
Payment processors for order processing and payment transactions
Shipping and logistics companies for order fulfillment
Marketing and advertising partners for promotional purposes
IT service providers for website maintenance and security
Legal authorities as required by applicable laws and regulations
We do not sell or rent personal information to third parties for their marketing purposes.
ARTICLE 5 – SECURITY OF PERSONAL INFORMATION
Andezia.com takes measures to protect the personal information of its users. We employ appropriate security measures, including encryption, to safeguard personal data against unauthorized access, disclosure, alteration, and destruction.
ARTICLE 6 – USER RIGHTS
Users have the right to:
Access their personal information held by Andezia.com
Correct inaccuracies in their personal information
Delete their personal information, subject to legal obligations
Withdraw consent for marketing communications
Object to the processing of their personal information, where applicable
Lodge complaints with the relevant data protection authorities
To exercise these rights or for any inquiries regarding personal information, users can contact Andezia.com at the provided contact details.
ARTICLE 7 – COOKIES
Andezia.com may set and access Cookies on your computer.
A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the Website that placed it there, not any other sites.
You may delete Cookies, however you may loose any information that enables you to access the Website more quickly.
You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Website.
ARTICLE 8 – PAYMENT
Your payment information is processed through third-party payment processors with SSL protocol assurance. Payment details are neither stored or accessible by us.
ARTICLE 9 – CHANGES TO THE PRIVACY POLICY
Andezia.com reserves the right to modify or update this Privacy Policy at any time. The changes will be effective upon posting on the website. Users are encouraged to review this Policy periodically for any updates.
ARTICLE 10 – CONTACT INFORMATION
For any questions or concerns regarding this Privacy Policy or the handling of personal information, users can contact Andezia.com at:
Email: info (at) andezia.com
This Privacy Policy is effective upon acceptance by the user and is governed by the laws of Türkiye and the competent courts of Eskişehir.